Questions? Here are the answers.

Booking yourself is quickest: the calendar shows the real free times from our own calendar, and you choose who you would like to sit with. Booked is booked — late in the evening and on Sundays too.

The same works in the Vanilla Nails app. Or give us a call: Lena, our automated assistant, answers first — it takes your request and we get back to you.

Every service is listed with its price and duration on the services page. Those figures come from the same system we book with.

Prices are “from”: what it costs for you depends on the work involved, the length and the nail technician. We tell you the price before we start. Consultation, cuticle care and coffee are always included.

Every service states how long it takes. That duration is already planned into the booking. You simply pick the time that suits you.

With normal wear about three to four weeks, without chipping.

Natural nail reinforcement and extensions are refilled at the same interval: your own nail grows out, and the enhancement travels with it.

Gel polish is a long-lasting finish on your own nail — right for you if your nails are stable to begin with.

Natural nail reinforcement lays a thin coat of gel over your own nail and makes soft, brittle nails more resilient, without lengthening them.

With extensions we build the nail beyond its natural length — with a French tip or a pattern if you like.

Not sure what suits you? Say so at the start of your appointment. We look at your nails and talk it through before we begin.

We keep our opening hours in exactly one place: our Google profile. From there they reach this website — the footer of every page and the contact page. That is why we do not write them out a second time here: a detail kept in two places is eventually wrong in one of them.

Booking works regardless of the hours, in the calendar and in the app.

We work by appointment so that every client gets the time her treatment needs. Turning up on the off-chance rarely pays off.

Have a look at the calendar instead: there is often something free at short notice.

If you booked here on the website, your confirmation SMS carries a link: use it to change or cancel the appointment yourself, without writing to us.

Appointments you booked in the app can be moved there with one tap — no phone call needed.

Otherwise send us a quick message on WhatsApp, or call us.

Please let us know as early as you can: cancelling is free up to 24 hours before the appointment, after that a cancellation fee applies. The exact terms are in our terms and conditions.

Maxglaner Hauptstraße 32, 5020 Salzburg — in the Maxglan district, easy to reach from the city centre and from the surrounding area.

Spaces in front of the studio are reserved for our clients and marked with our own sign. No hunting for a spot in Maxglan, no parking ticket.

Yes — and you do not have to take our word for it. Every instrument is cleaned, sterilised and sealed after every appointment.

The pouch carries a label with a code. Scan it and you see when that pouch was sterilised, how long it stays valid and whether it has already been used. The code is signed, and the same pouch cannot be used twice.

Book and reschedule, a reminder before your appointment, the stamp card, pre-ordering your coffee and looking up your appointments and receipts. It is available for iPhone and for Android.

You do. Coffee is part of the treatment here, and we always have oat milk. If you like, put it together in the app beforehand — then we know before you walk through the door.

What we offer is listed in full on the services page — pedicures are not among it at the moment.

If something is added, you will see it there first, and on our Instagram.